Privacy Policy

1. Overview

This Privacy Policy describes how Jacqueline V. Twillie (“we,” “our,” or “us”) collects, uses, and protects information when you visit jacquelinetwillie.com(the “Site”). We respect your privacy and are committed to handling your information responsibly.

2. Information We Collect

We may collect the following types of information:

• Contact information — name and email address when you subscribe to the Resilient Leader Insder newsletter.
• Booking information — name, email, and scheduling details when you book a strategy session via our third-party booking provider (Google Calendar Appointments).
• Usage data — anonymized data about how you interact with the Site, collected via Vercel Analytics (if enabled). This may include browser type, pages visited, and referral source.

We do not collect sensitive personal data such as payment information, government IDs, or health data directly on this Site.

3. How We Use Your Information

Information collected is used solely to:

• Send you the Resilient Leader Insder newsletter (if you subscribed)
• Confirm and manage strategy session bookings
• Respond to inquiries you initiate
• Improve the Site's performance and user experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Newsletter (Beehiiv)

The Resilient Leader Insder newsletter is published and managed via Beehiiv. When you subscribe, your name and email are stored in Beehiiv's platform, which has its own privacy policy available at beehiiv.com/privacy. You may unsubscribe at any time via the unsubscribe link in any newsletter email.

5. Strategy Session Booking

Booking a strategy session is handled via Google Calendar Appointments. Any information you provide during booking is subject to Google's Privacy Policy. We use booking information only to prepare for and conduct your session.

6. Cookies

This Site uses minimal cookies necessary for basic functionality. We do not use tracking cookies for advertising purposes. If analytics are enabled, only anonymized, aggregate data is collected — no personally identifiable information is tied to analytics data.

7. Third-Party Links

The Site contains links to third-party websites including Amazon, Beehiiv, and Google. We are not responsible for the privacy practices of those sites. We encourage you to review their respective privacy policies.

8. Data Retention

Newsletter subscriber data is retained by Beehiiv until you unsubscribe. Booking data is retained as needed to manage scheduled sessions and is deleted upon request. We do not retain contact information beyond its stated purpose.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Unsubscribe from the newsletter at any time

To exercise any of these rights, contact us at the email below.

10. Security

This Site is hosted on Vercel and served over HTTPS. We take reasonable measures to protect information transmitted to and from the Site, but no method of transmission over the Internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact

For questions or requests related to this Privacy Policy, contact: